Automated OTA Commission Reconciliation Engine

Problem

A multi-property hospitality group manually reconciled OTA commissions across dozens of booking channels—errors were costly, audits were painful, and finance teams worked overtime every month.

Solution

We built an automation engine that ingests booking exports, matches commission rules, flags discrepancies, and produces audit-ready reports—with exception handling workflows for the finance team.

Outcome

Finance cut manual reconciliation time by over 70% and gained confidence in commission accuracy across the portfolio.

Workflow

• →Import booking and commission data from OTAs
• →Apply property-specific commission rules
• →Detect mismatches and duplicate charges
• →Route exceptions to finance for review
• →Generate monthly reconciliation reports

Tech stack